Privacy Policy
Last updated: 2 September 2026
This Privacy Policy explains how SaveBite ("SaveBite", "we", "us") collects, uses, and protects information when you use the SaveBite mobile app and website (together, the "Service"). By using the Service, you agree to the collection and use of information in line with this policy.
1. Information We Collect
Account information
We use your phone number to sign you in via a one-time password (OTP) — we do not use passwords. We also store your name and, optionally, a profile photo and email address if you choose to add them.
Location data
SaveBite uses your device's location to show nearby food listings, estimate pickup distance, and guide directions. If you enable it, the app may also collect location data in the background — for example, to update your live position while a pickup is in progress — so the other party can coordinate a handoff. You can disable location access at any time in your device settings, though some features (like nearby discovery) will no longer work correctly.
Content you provide
Photos and descriptions of food you list, ratings and reviews you leave for other users, community reports, and messages exchanged during pickup coordination (including quick status updates and any custom messages you send).
Device & usage data
A device push-notification token (so we can notify you about orders, pickups, and nearby listings), basic diagnostic and usage information, and standard technical data such as IP address and device type.
2. How We Use Your Information
- To operate core features: listing food, discovering nearby listings, placing and confirming pickups.
- To generate and verify order codes and one-time pickup OTPs.
- To send push notifications about your orders, listings, and account activity.
- To show ratings and build trust between members of the community.
- To review community reports and enforce our Terms & Conditions and Community Guidelines.
- To maintain the security and reliability of the Service.
3. Payments
SaveBite does not process online payments or store payment card information. Where a listing has a price, that amount is settled directly between the donor and the collector at pickup — SaveBite is not a party to that transaction.
4. Sharing Your Information
We do not sell your personal information. We share data only with the service providers that help us run SaveBite, and only as needed to provide the Service:
- Firebase (Google) — authentication support and push notifications.
- Cloudinary — storage and delivery of food listing photos and profile images.
- Google Maps — maps, distance, and directions between pickup locations.
- Other users — your name, profile photo, ratings, and listing details are visible to other members as needed to use the Service (for example, a collector sees the donor's name and pickup location).
We may also disclose information if required by law, or to protect the rights, safety, or property of SaveBite, our users, or the public.
5. Data Retention
We retain account and activity data for as long as your account is active, or as needed to provide the Service, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data at any time — see "Your Rights" below.
6. Your Rights
You can review and update your profile information from within the app at any time. To request access to, correction of, or deletion of your personal data, contact us using the details below — we will respond within a reasonable time.
7. Children's Privacy
SaveBite is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in the app.
9. Contact Us
Questions about this Privacy Policy? Reach us at info@kodephonix.com.